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Etiquette Assessment

Is Your Knowledge instinctiveCertain rules or protocols should guide an employees or job-seekers conduct. Some people call these rules good manners, but we refer to them as business etiquette. By adhering to proper etiquette, a job-seeker or an employee can gain a perceptual edge over other peers and can lead to more opportunities.

 

How comfortable are you with your etiquette? Put yourself to the test. Take this etiquette quiz and see how well you do. To get the answers to these questions, simply go to www.jusongroup.com and view answers on our Assessment link. Scoring directions are at the end of the quiz. You can also contact us for resources and training towards your future business goals.

Note: This assessment was created by: Randall S. Hansen, Ph.D.

 

Instructions: Click on the link below once you have completed the assessment to check your answers.

  1. When greeting someone for the first time, a cupped handshake (in which your left hand covers the normal handshake) is a good way to show my sincerity and interest.

·         True

·         False

 

  1. At an interview or meeting, it is generally necessary for me to stand only when a women walks into the room (regardless of my gender).

·         True

·         False

 

  1. At job fairs -- and other professional settings -- when I receive a business card from someone, I should take the time to really read the card before sticking it in my pocket or briefcase.

·         True

·         False

 

  1. I should always turn off (or silence) my cell phone and beeper before heading into any interview or business meeting.

·         True

·         False

 

  1. In dining situations, my drinks are on my right and my bread plate is on my left.

·         True

·         False

 

  1. When on an on-site interview, if I get a parking ticket while at the interview, I can add the cost of the ticket to the expense reimbursement form I submit to the company.

·         True

·         False

 

  1. After a job interview, regardless of whether I am still interested in the job or not, I should always follow-up with a thank you note.

·         True

·         False

 

  1. A few days after a job interview, I begin calling the employer every day to see when a hiring decision will be made.

·         True

·         False

 

  1. When introducing myself at a job fairs or other business settings, I should avoid saying anything except my name until the other person responds in kind.

·         True

·         False

 

  1. When I know a company I am interviewing with is having a casual day on the day I am interviewing, it is best to dress down for the interview.

·         True

·         False

 

  1. During an on-site interview, it’s okay to order a cocktail before the meal or wine with my meal when everyone else is drinking.

·         True

·         False

 

  1. I have a great sense of humor, so it’s perfectly fine to have a humorous greeting on my voicemail (or answering machine) when job-hunting.

·         True

·         False

 

  1. When at meetings at which people are wearing name tags, the best place to put your name tag is on your right chest/shoulder area.

·         True

·         False

 

  1. When I place telephone calls to potential employers, I use a clear and confident voice and always first identify who I am and why I am calling.

·         True

·         False


  1. At job and career fairs it’s okay for me to walk up to a group of people engaged in conversation and interrupt by introducing myself.

·         True

·         False

 

  1. When talking on the phone with a potential employer or other business contact, it’s okay for me to put them on hold while I answer another phone call.

·         True

·         False

 

  1. I always avoid asking questions at an interview because it is rude to interrupt the interviewer by asking questions.

·         True

·         False

 

  1. During an on-site interview, when dining out, I always rest my soup spoon and butter knife on the saucer or plate rather than on the table.

·         True

·         False

 

  1. The rules of etiquette aren’t as important in businesses that have a “laid back” corporate culture.

·         True

·         False

 

  1. No matter what type or level of job I am applying for, I always go out of my way to greet the receptionists and secretaries with sincerity.

·         True

·         False

 

Scoring:

 

Whatever your score, the real purpose of this quiz has already been accomplished -- getting you better prepared for your job or job-hunting. Remember to take advantage of all The Juson Group resources go to www.jusongroup.com  

Number of questions you answered correctly:

19-20: You're in great shape and should do well in your job search.
17-18: You're in good shape, though you need to do some polishing of your etiquette.
15-16: You're in need of doing some real work to get a better understanding of business etiquette.

Under 15: You're in need of spending a lot of time learning the details of business etiquette.

Click here to Check Your Answers!

 





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